Privacy Policy

Mchongotz Eshop ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

When you use our website or place an order, we may collect:

• Full name
• Phone number
• Email address
• Delivery address
• Payment details (processed securely via third parties)

We use your data to:

• Process orders and arrange deliveries
• Communicate with you about your order
• Provide customer support
• Improve our services and website

We implement technical and organisational security measures to protect your personal data. Our website uses HTTPS encryption for all data transmission. However, no system is 100% secure.

We do not sell your personal data.

We may share data with trusted third parties only where necessary:

• Delivery and courier partners (for order fulfilment)
• Payment providers (for processing transactions)
• Legal authorities (if required by law)

We may use cookies to improve your experience on our website. Cookies help us remember your preferences and understand how our site is used. You can control cookie settings through your browser.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data

To exercise these rights, contact us using the details below.

For any privacy-related enquiries, reach us at: