Shipping Policy
Delivery areas, timelines, and fees — all in one place.
1
Delivery Areas
We deliver across Tanzania, including Dar es Salaam and all other regions.
- Dar es Salaam — same city delivery available
- Upcountry regions — delivered via trusted courier partners
2
Delivery Time
Dar es Salaam
Same day / Next day
Other Regions
1–5 business days
Delivery times are estimates and may vary depending on your location and product availability.
3
Delivery Fees
- Delivery fees vary by location and order size
- The exact fee is shown at checkout before you confirm your order
- Some promotions may include free delivery — check the product page
4
Order Processing
- Orders are processed within 24 hours of confirmed payment
- You will receive a notification once your order has been dispatched
- You can pick up your order in person at our shop in Makumbusho, Dar es Salaam
5
Delays
We are not responsible for delivery delays caused by:
- Courier or logistics issues beyond our control
- Adverse weather conditions
- Incorrect or incomplete delivery address provided by the customer
If your order is delayed, please contact us and we will do our best to assist.